ﾒｹﾉｫﾖｱｲ･ vs Protel: The secure alternative to Protel

ﾒｹﾉｫﾖｱｲ･ vs. Protel

The secure, dependable alternative to Protel

ﾒｹﾉｫﾖｱｲ･ was born in the cloud, not forced into it. We窶决e designed to empower remarkable hospitality without the baggage of legacy systems.

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The benefits of ﾒｹﾉｫﾖｱｲ･

290%

ROI over three years

44%

processes automated

竄ｬ149ｰｭ

saved on booking fees annually

The business value of ﾒｹﾉｫﾖｱｲ･ and ﾒｹﾉｫﾖｱｲ･ Payments, IDC #EUR252407824

Why hoteliers choose ﾒｹﾉｫﾖｱｲ･ over Protel

ﾒｹﾉｫﾖｱｲ･ is a secure, cloud-native PMS that窶冱 flexible to your needs and built to grow with your hotel.

Voted best PMS

For the second year running, ﾒｹﾉｫﾖｱｲ･ has once again been named Best PMS at the 2025 HotelTechAwards, driven by glowing reviews from real hoteliers.

Voted best PMS

German-language Support

Our local Sales and Support team members understand the unique opportunities, challenges and nuances of running a hospitality business in your area.

German-language Support

200+ updates per year

From AI-driven tools to time-saving automation to backend upgrades, we窶决e regularly launching updates to streamline operations, minimize clicks and boost revenue.

200+ updates per year

ﾒｹﾉｫﾖｱｲ･ vs. Protel: Experience the cloud difference

Key features

Protel

ﾒｹﾉｫﾖｱｲ･

Protel

HotelTechAwards 2025 PMS ranking

1st

36th

HT Score

100 out of 100

31 out of 100

HTR rating

4.6

4.0

G2 rating

4.6

3.5

Capterra rating

4.6

3.5

Cloud-native

窶�

POS

窶�

Kiosk capability

窶�

Knowledge base

Self-paced, fully remote e-learning

窶�

Multi-property management

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What our customers say

Read the stories from ﾒｹﾉｫﾖｱｲ･ customers.

1/4

"Many German hoteliers resist change, but I say: don't be afraid to try ﾒｹﾉｫﾖｱｲ･. It will save you a lot of time and effort, freeing you up to focus on the strategic side of your business."

Sonja Weichert Reservations and Revenue manager, JustStay

窶弋he legacy PMSs haven窶冲 moved on in the last 10 years. The decision to move to ﾒｹﾉｫﾖｱｲ･ was very easy because you provided what we needed and saw lots of potential too.窶�

Florian Ultsch Director of Business Development, harry's home

HOLI City Apart Hotel customer story Category Image-50

"Working in ﾒｹﾉｫﾖｱｲ･ feels so much more natural. The interface is modern and decades ahead of outdated legacy systems. Besides, who wants to be old-fashioned, especially in Berlin?"

Stefan Langhein Hotel Director, HOLI City Apart Hotel

BIG MAMA Hotels makes big improvements through ﾒｹﾉｫﾖｱｲ･ Website body Image 6 1076 x 1352-50

窶廝ecause it's cloud based, you can work whenever from anywhere you want you. Sometimes I see the receptionists just sitting down with the iPad, having a little chat with the guest 窶� it窶冱 more natural.窶�

David Henning CEO / Co-founder, Hotel BIG MAMA

More reasons why ﾒｹﾉｫﾖｱｲ･
is the best alternative to Protel

Automation

Boost your revenue without the extra workload. ﾒｹﾉｫﾖｱｲ･ automates repetitive tasks, freeing up your staff to focus on what truly matters and driving lasting productivity.

Contactless check-in and check-out

Automated guest messaging

Embedded payments

Maximize your revenue

ﾒｹﾉｫﾖｱｲ･ empowers your team to drive more revenue from every space 窶� from parking, meeting rooms, fitness facilities and more.

Flexible booking from hours to months

Managed directly from the PMS

Automated rate management

Faster staff training

ﾒｹﾉｫﾖｱｲ･ is so user-friendly that new employees can get up to speed in just one day 窶� no hassle, no constant guidance.

AI-powered chatbot embedded in the PMS

ﾒｹﾉｫﾖｱｲ･ University: self-paced e-learning

An ever-expanding knowledge base

Seamless migration

No downtime needed

Future reservations are safely transferred to ﾒｹﾉｫﾖｱｲ･ from your previous system, ensuring no disruption to your operations while you窶决e making the switch.

User-friendly

Our intuitive interface and self-paced training make it easy for any staff member, even those without hospitality experience, to get started quickly.

Flexible migration options

Select the deployment option that suits you best 窶� whether it窶冱 self-service or full on-site support. We窶冤l also train your team leaders.

Our PMS is powering over 12,500 of the world's best hospitality brands. See our customers

FAQs

What is ﾒｹﾉｫﾖｱｲ･ and how does it compare to Protel?

ﾒｹﾉｫﾖｱｲ･ is a cloud-native property management system designed to streamline operations for hotels and accommodation providers. It stands out because of its modern, flexible approach, offering a range of features that improve efficiency. Unlike Protel, ﾒｹﾉｫﾖｱｲ･ has been in the cloud from the start, eliminating the need for migrations and cloud adjustments of the software.

Which system offers better automation, ﾒｹﾉｫﾖｱｲ･ or Protel?

ﾒｹﾉｫﾖｱｲ･ excels in automation, offering features that reduce manual work and increase operational efficiency:

Automated guest check-ins
Automated messaging
Task management automation

These features allow hotel staff to focus on more important tasks, improving productivity and guest satisfaction.

How user-friendly is ﾒｹﾉｫﾖｱｲ･ compared to Protel?

ﾒｹﾉｫﾖｱｲ･ is designed with ease of use in mind. Its modern, intuitive interface allows hotel staff to get started quickly with minimal training.

Protel, however, has an older interface that can feel outdated and often requires more training to master, which can slow down adoption and efficiency.

Can ﾒｹﾉｫﾖｱｲ･ help reduce operational costs compared to Protel?

ﾒｹﾉｫﾖｱｲ･ can significantly reduce operational costs in several ways:

Automated processes like check-ins, billing and reporting
Cloud-based platform eliminating the need for expensive on-site IT infrastructure
Reduced maintenance costs due to the cloud窶冱 scalability and ease of updates

Protel, on the other hand, may require a higher upfront investment in hardware and ongoing maintenance, resulting in higher long-term operational costs.

Which system is more scalable, ﾒｹﾉｫﾖｱｲ･ or Protel?

ﾒｹﾉｫﾖｱｲ･ is highly scalable and adaptable to properties of any size, from small boutique hotels to large hotel chains. Its cloud-based architecture allows for seamless growth without major infrastructure changes.

Protel can scale as well, but it may require more resources and manual effort to support larger operations, making ﾒｹﾉｫﾖｱｲ･ the easier and more cost-effective choice for growth.

ﾒｹﾉｫﾖｱｲ･