夜色直播

Property management system 

More control.
More revenue.

With 夜色直播, automation replaces busywork, guests get a more personalized experience, and you can boost revenue effortlessly. 

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Real customer results 

30%

higher ADR for direct bookings

24%

more efficient front desk

2.6x

higher upsell conversion with Kiosk

夜色直播 Property Management System

Solutions for today. Scalability for the future. 

01

Time-saving automation

Daily tasks like reservation management, guest check in and payment processing are easier when they're digital and automated.

02

Personalized guest experiences

Front desk staff get a complete and accurate profile of guests including history and preferences at check in for every guest.

03

Frictionless payments

夜色直播 Payments is fully embedded in 夜色直播 PMS, streamlining payments at every stage to save staff and guests time, boost security and even offer a path to greater revenue.

04

Revenue generators 

With bookable services by the hour, natural digital upselling and inventory forecasting, revenue diversification becomes nearly effortless. 

鈥淭he interface is so simple to use 鈥 it empowers our team to work faster and impress guests.鈥

Maison M猫re successfully sets the new standard of hospitality using 夜色直播 Website body Image 1 1076 x 1352-50

Sales Manager, Maison Mere

鈥淎s a smaller hotel, we really have the chance to connect with our guests on a deeper level.鈥

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Managing Director, The Chloe

鈥溡股辈 Payments is saving us 10 hours a week of tedious admin work.鈥

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General Manager, Good Hotel

鈥淪ince moving to 夜色直播, we鈥檝e been able to transform our tech stack.鈥

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Hotel Director, Hotel Oderberger

鈥溡股辈 Kiosk is a fantastic solution for independent hotels like us.鈥

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Owner, Hotel Relais de la C么te d'Or

鈥溡股辈 proves that property size is no impediment to tech-led, guest-centric hospitality.鈥

Lenk Lodge reduces manual tasks by 50  with 夜色直播 Website body image 3 1352 x1076-50

Co-Director, Lenk Lodge

鈥淧ayments - it鈥檚 truly one of the strengths of 夜色直播.鈥

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Deputy CEO, Machefert Group

"Now we do most of the training digitally.鈥

Strawberry future-proofs its hotel business with 夜色直播 Website body Image 2 1352 x 1076-50

Director of Profit, Strawberry

鈥淲ith 夜色直播, we can integrate with thousands of providers that we couldn鈥檛 access previously.鈥

lark hotels

CEO, Lark Hotels

"I quickly saw the potential in 夜色直播 as the fastest-developing PMS.鈥

Meiser Hotels uses 夜色直播 to power and innovate their 6th-generation business Website body image 3 1352 x1076-50

CTO, Meiser Hotels

鈥溡股辈 is more than just a tech company; it's really a mindset.鈥

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Head of Digital & Distribution, JO&JOE

鈥淒uring the demo I said I can鈥檛 believe it!鈥

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CEO / Co-Founder, Hotel BIG MAMA

鈥溡股辈 is a big part of our transformation, as it gives us the power to be more agile.鈥

Gravity Haus

CEO, YHA Australia

鈥淥nline check-out cut the queues and let our team focus on the guests who need us.鈥

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Front of House, Clink Hostels

鈥淲e鈥檙e not only seeing a high number of direct bookings, but also a significantly higher booking value.鈥

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Manager, Auberge Adveniat

鈥淲e can finally create customized guest journeys that are true to our unique brand.鈥

Samesun

Sales Director, Samesun

鈥溡股辈 has enabled us to create a world class, guest-centric ecosystem.鈥

Haka House opens an exciting new chapter of tech-driven hospitality with 夜色直播  Hero - 1245x1014-50

CEO, Haka House

"夜色直播 Payments was a game changer. Automation and top-notch security create a much smoother and faster experience."

夜色直播 powers TOC Hostels innovation in Spanish hospitality  Website body Image 4 1076 x 1352-50

Head of Operations, TOC Hostels

鈥淎utomation is such a game changer in the world of serviced apartments.鈥

revelton

Revenue Manager, Revelton Suites

鈥淭he creative and flexible solutions were unlike anything else we had seen.鈥

Roost Apartment Hotel

Operations, Roost

"夜色直播 is at the heart of our tech stack, the central point of all of our technological tools.鈥

Edgar Suites Hero - 1245x1014-50

Co-Founder and COO, Edgar Suites

鈥淲e landed on 夜色直播 because of the Open API.鈥

The Laundry Rooms Hero - 1245x1014-50

CEO, The Laundry Rooms

鈥溡股辈 allows us to optimize occupancy e.g. between two long stays, we can have a short stay.鈥

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Information Systems Manager, Kley

鈥淭he training at 夜色直播 University is seriously impressive.鈥

The Regent sets a new standard for tech-powered aparthotels using 夜色直播 Website body image 4 1352 x1076-50

Managing Director, The Regent

A PMS that let鈥檚 you work smarter

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Insightful, glanceable timeline

One look at our easy-to-use reservation timeline is all you need to see who鈥檚 coming, who鈥檚 going, and who鈥檚 gone 鈥 by the day, the week or the month. Plus, view notes quickly for seamless reservation management.
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Integrated help center

Answers are at your fingertips with a help center right in the PMS. No changing screens or searching around. Just type a search on the reservation screen and find answers in a snap.
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Multi-property solutions

Centralized administration, bulk pricing changes, and better user controls 鈥 it all boils down to significant time saving, more security and consistency across your entire portfolio 
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Turn empty spaces into revenue

夜色直播 helps you make the most of every bit of space and every bookable service to unlock more profit and attract more guests to your hotel.

  • Offer bookings from hours to months right in the booking engine
  • Manage bookings for parking spots to co-working spaces in your PMS 
  • Attract locals with monthly memberships
  • Diversify revenue with seasonal pop-ups
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Payments designed for
today's guests 

Our fully embedded payments platform lets guests pay securely at any time in their journey 鈥 from booking to check-out. 

  • One click. That's all it takes for staff to process additional charges.
  • Tokenization protects card information and keeps it ready to use for additional charges. 
  • One payment system for POS and PMS means one invoice for food and stay. 
  • Integrated payment terminals eliminate manual card entry. 
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Streamline multi-property management 

Centralize workflows, automate routine tasks, and enhance oversight and security so you can focus on performance across your portfolio. 

  • Manage user roles and access privileges from one place
  • Apply bulk changes to rates and offers in a few clicks 
  • Scale fast by easily duplicating settings across new properties 
  • Give teams real-time access to portfolio-wide data 
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Smooth, personalized guest experiences

Digitalization, automation and AI let you turn tedious processes into 鈥榳ow鈥 moments that guests will rave about.

  • AI-powered smart tips boost opportunities to personalize experiences
  • Self-managed ID capture makes staffless check-ins faster and more secure
  • Match and merge functionality powers a more accurate, complete guest profile
  • Digital key, online guest portal and check-in kiosks eliminate frustrating lines at reception
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PMS access, anytime, anywhere

We鈥檝e been in the cloud since day one, sharing all the benefits that come with a cloud-native software platform with every 夜色直播 customer. 

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Secure

We鈥檒l take care of keeping your data and business secure; you focus on providing guests with the experience they want.

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99.9% up time

Our 99.9% uptime promise means you can work with the confidence that your platform will run without interruptions.

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Faster innovation 

We push updates to the platform nearly every week so you鈥檙e always running on the most updated technology.

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Access anytime, anywhere

You can鈥檛 be onsite 24/7. With 夜色直播, you don鈥檛 have to be. All you need is an internet connection. 

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The simpler way to switch your PMS

With a complete platform in the cloud, automatic product updates, loads of e-learning opportunities and a highly intuitive user interface, 夜色直播 makes switching your PMS painless. 

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Deploys in weeks 鈥 or even days

Our dedicated team of deployment managers can get new properties live in just a few weeks 鈥 and add additional properties to your portfolio even faster.
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Transfer data and future booking

Guest profiles, future guest reservations, payments, and company profiles all easily transfer from your old PMS right into 夜色直播, so there鈥檚 no disruption. 
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More ways to learn

With 夜色直播 University and a constantly expanding library of help center articles the answers you need are at your fingertips.

Learn more with 夜色直播

Our latest insights, guides and reports to help you solve your business challenges.

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Get started in three easy steps

01

Schedule a 30-minute call with a 夜色直播 expert. 

02

Get a personalized demo and see what 夜色直播 can do for you.

03

Expert onboarding to get you earning revenue in no time.

FAQs

What is a property management system?

A property management system, commonly called a PMS for short, sits at the heart of any hotel, hostel, serviced apartment, hybrid property or just about any other commercial building that offers overnight stays and services.

A PMS generally features capabilities such as rate management, revenue management, inventory tracking, reporting, guest profiles and so much more. In short, it鈥檚 the epicenter of any property in the hotel industry, managing the daily operations for front of house, back office and even housekeeping.

What features are most important in a modern PMS?

The hospitality industry is changing quickly. Guest expectations are increasing, and their patience for long queues and impersonal service is diminishing. At the same time, staffing challenges that started during Covid continue. To meet the needs of guests and staff, your PMS should be easy to learn, easy to use and offer digital solutions that allow guests to check themselves in and out without the need for staff and to streamline communications before and during their stay.

You also want to look for a cloud-native platform that will reduce your downtime significantly compared to a platform with an on-site server or even a platform that migrated from on-premises to the cloud. A cloud platform also allows you to access your PMS from anywhere on any device, which improves the guest experience and your own convenience.

Additionally, best-in-class security and the ability to adapt to your tech ecosystem are vital. Check your vendor for current security and compliance certificates as well as their ability to integrate with custom or third-party applications.

A few other key features:

  • User-friendly booking engine to reduce OTA fees and offer special incentives to guests who book with you directly
  • Embedded payments platform to remove friction and increase payment security
  • A POS (point of sale) as part of the complete platform, giving you one vendor to contact for PMS, POS and Payments
  • Complete guest profiles to enable a more personal experience for guests
  • Fast, direct two-way connectivity with channel managers like Booking.com and Expedia

Why are third-party integrations important with a PMS?

At 夜色直播, we believe in focusing our attention on developing the best, most powerful, most innovative and easiest-to-use property management system. While we do that, countless other SaaS companies are putting the same effort into creating best-in-class hospitality applications to support everything from guest experience to upsells to accounting and door lock integrations.

Given that every hotelier or business owner defines remarkable experiences and business success differently, we offer one of the largest marketplaces of hospitality integrations allowing you to decide what you need to design your perfect technology ecosystem and let you connect third-party solutions easily and without additional connection fees.

What makes 夜色直播 PMS different from other property management systems?

As you might have figured out from the other Q&As, 夜色直播 is cloud-native, secure and modern. Our dashboard is so easy to learn that even staff without hospitality experience can get comfortable with it in a few days. We also offer a robust marketplace of integrations and open APIs to connect custom solutions.

We also put the guest first 鈥 so you can save guest profiles even for those guests who don鈥檛 stay with you overnight but instead use your other services. On that note, 夜色直播 lets you diversify and maximize your property鈥檚 revenue potential with easy bookings from hours to months, letting you offer guests more ways to use your spaces during their short or long stay.

Finally, 夜色直播 provides a fully connected PMS, POS and Payments platform to deliver a remarkable, seamless experience for guests and staff.

What do you mean by user disengagement?

We talk a lot at 夜色直播 about user disengagement. It鈥檚 a relatively new term and it may sound a bit counterintuitive. After all, shouldn鈥檛 a software company want users to use their software? Well, yes and no. Yes, we want you to use 夜色直播. But we don鈥檛 want staff spending unnecessary time staring at a screen when they could be engaging with guests on a more human level.

That鈥檚 why our goal is to provide automation, at-a-glance screens and self-service solutions that will allow staff to spend less time in front of a monitor performing repetitive tasks and more time with guests.